Telephone Systems

  • Do all of your voice, email and fax messages come in to one central location?
  • Are you able to receive calls from the people you want to hear from even when you are on the go?
  • Can you set up work teams to receive calls to ensure key sales or support calls are answered?
  • Do you have in place a method to track all calls made to ensure productivity and to guard against fraud?
  • Can you take your office line with you when you leave the office?
What are the Benefits of Using Bay Computer Group?

Reliable telecommunications are essential to running a business, but just being able to answer and make calls is no longer enough. Now, being in constant communication is expected by customers, vendors and fellow employees. It has become a taxing burden to manage so many different types of messages in various places.

Now, instead of having to go to separate systems or places to get your various messages, they can be centralized in your email inbox. Before, you used to only receive email there. Then, you would have to go to the fax machine, the voicemail system and maybe a cellular voicemail as well. All of this can be brought directly to your inbox, so that everything can be processed together and then can be centrally stored for future reference.

For optimal mobility, you should have the ability to receive your calls wherever you go. However, not everyone wants to give out their cellular number to everyone that may call. What you need is a way for important calls to make it to you and the rest to be processed automatically by voicemail or be forwarded to the appropriate person or team. This ensures the best use of everyone’s time.

Tracking outbound calls is important to ensure productivity and to ensure that inside sales teams are meeting their goals. It is also important to verify that you are not being victimized by toll fraud. Reports can be seen in real time to see call histories and system usage. This also helps in scaling the system for future needs.

Additional features such as text-to-speech can take the system to an even higher level. You can call in to hear email read to you and reply to emails over the phone. This type of responsiveness is sure to be rewarded by demanding clients.

Benefits of using Bay Computing Group:

  • Our Mobile Workforce approach that allows you to work from anywhere
  • 24x7 anytime support thanks to our CARE System
  • Total support available for one low cost with our Complete Care Plan
  • Financing Options that provide the ability to spread out project costs
  • Our "Exceptional Service Always" philosophy, which is backed by our Service Guarantee
  • Our Team of highly trained certified experts to take all the stress away
  • The assurance of knowing you are working with a proven company thanks to our Testimonials, Case Studies and References
  • The opportunity to visit Hawaii on us for simply sharing the word