Privacy Policy

Data Collection

Bay Computing Group undertakes to collect Your Data by means that are:

fair;
legal; and
transparent.

If you visit Bay Computing Group's web-site, your web-browser automatically discloses, and Bay Computing Group's web-server automatically logs, the following information: the date and time, the IP address from which you issued the request, the type of browser and operating system you are using, the URL of any page that referred you to the page, the URL you requested, and whether your request was successful. This data may or may not be sufficient to identify you.

Any additional data that you provide, e.g. in a web-form, may also be logged. This data may or may not be sufficient to identify you.

Any additional data that your web-browser automatically provides may also be logged. This will be the case, for example, if your browser has previously been requested to store data on your computer in 'cookies' and submits them each time you request a web-page within a particular domain (such as baymcp.com). This data may or may not be sufficient to identify you.

If you disclose personal data to Bay Computing Group in conjunction with an identifier such as your name, Bay Computing Group will collect Your Data. Moreover, any data that becomes available to Bay Computing Group through any of the means described in the preceding paragraphs may be able to be associated with that identifier, and hence become Your Data.

Subject to the qualifications immediately below, Bay Computing Group undertakes to collect Your Data from you and not from other parties. This undertaking is qualified as follows:

where Bay Computing Group reasonably considers that the protection of its financial interests requires that it gather Your Data from other sources, or from additional sources. This applies in particular where Bay Computing Group has a lending exposure to you, and seeks information about your creditworthiness;
where Bay Computing Group reasonably considers that its capability to deliver quality services to you will be materially enhanced by gathering Your Data from other sources. This applies in particular to consumer profile data.

Where Bay Computing Group collects Your Data from sources other than you, it undertakes:

to do so only by legal means;
to do so only with your Consent; and
to declare to you what sources it uses, and under what circumstances.

Bay Computing Group undertakes to declare the purpose of collection in a manner which is clear and meaningful, and to avoid vague, highly inclusive statements such as 'to support our operations'.

Data Security

Bay Computing Group undertakes to store Your Data in a manner that ensures security against unauthorized access, alteration or deletion, at a level commensurate with its sensitivity.

Bay Computing Group undertakes to store Your Data only in jurisdictions where data protections are at least equivalent to those required under the OECD Guidelines.

Bay Computing Group undertakes to transmit Your Data in a manner that ensures security against unauthorized access, alteration or deletion, at a level commensurate with its sensitivity.

Bay Computing Group undertakes to implement appropriate measures to ensure security of Your Data against inappropriate behavior by Bay Computing Group's staff-members and contractors. These include:

training for staff in relation to privacy;
access control, to limit access to Your Data to those staff and contractors who have legitimate reasons to access it;
particularly in the case of sensitive data, audit trails of accesses, including the identities of staff and contractors accessing the data;
reminders to staff and contractors from time to time about the importance of data privacy, and the consequences of inappropriate behavior;
declaration of appropriately strong sanctions that are to be applied in the event of inappropriate behavior;
clear communication of policies and sanctions; and
processes to audit, to investigate and to impose sanctions.

Data Use

Use refers to the application of Your Data by any part of Bay Computing Group, or any staff-member or contractor of Bay Computing Group in the course of their work.

Bay Computing Group undertakes to use Your Data only for:

the purposes for which it was collected;
such other purposes as are subsequently agreed between Bay Computing Group and You;
such additional purposes as may be required by law. In these circumstances, Bay Computing Group will take any reasonable steps available to it to communicate to You that the use has occurred, unless it is precluded from doing so by law; and
such additional purposes as are authorized by law (in particular to protect Bay Computing Group's interests, e.g. if it believes on reasonable grounds that You have failed to fulfill your undertakings to Bay Computing Group or have committed a breach of the criminal law).

Bay Computing Group undertakes to use Your Data only if it has demonstrable relevance to the particular use to which it is being put.

Bay Computing Group undertakes to use Your Data in such a manner as to take into account the possibility that it is not of sufficient quality for the purpose, e.g. because it is inaccurate, out-of-date, incomplete, or out-of-context.

Data Disclosure

Disclosure refers to making Your Data available to any party other than Bay Computing Group and You. The term disclosure may include many different conditions of data transfer, including selling, renting, trading, sharing and giving.

Bay Computing Group undertakes to disclose Your Data only under the following circumstances:

in the course of business being conducted between You and Bay Computing Group, where disclosure is necessary to a contractor, such as a transport company. Where Your Data is disclosed in this way, Bay Computing Group undertakes to exercise control over Bay Computing Group's contractors to ensure that their actions are compliant with these Terms;
in other circumstances that are directly implied by the purpose agreed between You and Bay Computing Group at the time of data collection or subsequently. Where Your Data is disclosed in this way, Bay Computing Group undertakes to exercise control over Bay Computing Group's contractors to ensure that their actions are compliant with these Terms;
with your consent, or at your request;
where required by law, such as a provision of a statute, or a court order such as a search warrant or subpoena. In these circumstances, Bay Computing Group will take any reasonable steps available to it to communicate to You that the disclosure has occurred, unless it is precluded from doing so by law;
where permitted by law (e.g. the reporting of suspected breach of the criminal law to a law enforcement agency; and in an emergency, where Bay Computing Group believes on reasonable grounds that the disclosure of Your Data will materially assist in the protection of the life of health of some person), provided that Bay Computing Group will apply due diligence to ensure that the exercise of the permission is justifiable.

In all cases, Bay Computing Group undertakes to disclose only such of Your Data as is necessary in the particular circumstances.

Data Retention and Destruction

Subject to the qualifications immediately below, Bay Computing Group undertakes:

to retain Your Data only as long as is consistent with its purpose; and
to destroy Your Data when its purpose has expired, and to do so in such a manner that Your Data is not subsequently capable of being recovered.

This undertaking is qualified as follows:

Your Data may be retained in Bay Computing Group's logs, backups and audit trails within short-term retention cycles that are devised to protect the company's operations. In such cases, Your Data will be destroyed in accordance with those cycles;
Your Data may be retained beyond the expiry of its purpose if that is required by law, such as a provision of a statute, or a court order such as a search warrant or subpoena, or a warning by a law enforcement agency that delivery of a court order is imminent. In these circumstances, Bay Computing Group:

will take any reasonable steps available to it to communicate to You that Your Data is being retained, unless it is precluded from doing so by law; and
will only retain Your Data while that provision is current, and will then destroy Your Data;

Your Data may be retained beyond the expiry of its purpose if it is authorized by law (in particular to protect Bay Computing Group's interests, e.g. if it believes on reasonable grounds that You have failed to fulfill your undertakings to Bay Computing Group or have committed a breach of the criminal law). In these circumstances, Bay Computing Group will only retain Your Data while that situation is current, and will then destroy Your Data.

Access by You to Your Personal Data

Bay Computing Group undertakes to provide you with access to Your Data, subject to only such conditions and processes as are reasonable in the circumstances. In particular, Bay Computing Group undertakes to enable access:

conveniently;
without unreasonable delay; and
without cost.

Bay Computing Group undertakes to establish and operate identity authentication protections for access to Your Data that are appropriate to its sensitivity, but practical. This may involve some inconvenience; for example, relatively straightforward procedures may be involved in order to provide you with access through a channel that you have previously registered with Bay Computing Group (such as a particular email-address), but may impose more onerous procedures if you wish to use some other channel.

In the event that you dispute some aspect of Your Data, Bay Computing Group undertakes to take reasonable steps in relation to the amendment, supplementation or deletion of Your Data.

You undertake:

not to seek access for frivolous purposes, or unreasonably frequently;
to accept that deletion of some data may not be consistent with the provision of particular services by Bay Computing Group to you.

Information about Data-Handling Practices

Bay Computing Group undertakes to make information available to you about the manner in which Bay Computing Group handles your data:

in general terms, in a readily accessible manner; and
in more specific terms, on request.

Where Your Data is disclosed to a contractor, Bay Computing Group undertakes to make information available to you on request about the manner in which Bay Computing Group's contractors handle your data.

Bay Computing Group undertakes to ensure that the information provided is meaningful, and addresses your concerns.

You undertake:

not to seek such information for frivolous purposes, or unreasonably frequently; and
to accept that the disclosure of excessive detail may harm the security of Your Data and Bay Computing Group's business processes, and may harm Bay Computing Group's commercial interests.

Handling of Enquiries, General Concerns and Complaints

If you have enquiries, general concerns, or complaints about these Terms, or about Bay Computing Group's behavior in relation to these Terms, you undertake:

to communicate them in the first instance:

to Bay Computing Group only;
in sufficient detail;
through a channel made available by Bay Computing Group for that purpose;

Bay Computing Group undertakes:

to provide one or more channels for communications to Bay Computing Group, which are convenient to users;
to promptly provide acknowledgement of the receipt of communications, including the provision of a copy of the communication, the date and time it was registered, and Bay Computing Group's reference-code for the communication;
to promptly provide a response to the communication, in an appropriate and meaningful manner.

You further undertake to not pursue Bay Computing Group through any Regulator or the media:

until and unless Bay Computing Group has had a reasonable opportunity to respond to the initial communication; and
while Bay Computing Group and you remain are conducting a meaningful dialogue about the matter.

Definitions

Your Data means data that is capable of being associated with you, whether or not it includes an explicit identifier such as your name or customer number. In particular, it encompasses all data that Bay Computing Group is capable of correlating with you, using such means as server-logs and cookie-contents.

Your Data does not refer to data that can no longer be associated with you. This includes aggregated data that does not and cannot identify the individuals whose data are included in the aggregation.

Consent means your concurrence with an action to be taken by Bay Computing Group. Consent may be express or implicit, but in either case must be informed and freely-given.

Note: This Privacy statement has been adopted from Xamax Consultancy Pty Ltd.
The original template can be located at: http://www.anu.edu.au/people/Roger.Clarke/DV/PST.html. The original template has been modified to use our company name and to remove the enforcement and changes to these privacy undertakings sections.