Email
Solutions
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Do you start the day by combing through the flood of spam you received the night before?
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Are important emails getting delayed by your efforts to control spam?
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Are you able to recover lost email that was accidentally deleted from your computer?
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Can staff get access to their important messages from anywhere?
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Are you able to get your voicemail delivered to your inbox so everything is in one place?
Over the past several years, email has supplanted the telephone as the most important form of communication in many businesses. Customers now expect that their messages are being read in real time, and demand a rapid reply to their requests. This can place an undue burden on companies that are not prepared to handle this more systematically.
A well designed email system and plan for handling how messages are managed can turn the nightmare into a valuable business driver and competitive advantage. Improper handling of email can turn off clients and can reflect poorly on your service levels and professionalism. Even worse, if your system is not secured and protected from viruses, you may end up compromising private information and spreading spyware and viruses to your customers.
Fortunately, the tools and systems needed are now even within the reach of smaller companies. This allows companies of all sizes to have a “big company” presence. General email can be routed to several members of a team to ensure vital messages are read and action is being taken even if someone is out of the office that day.
A properly configured email system can also allow employees to share information internally easily and securely. Each person can select multiple people who they want to share their email, calendar and contacts with, and grant them access at any time. As well, email, calendar and contact folders can be made public for a group to use. This allows for optimal collaboration and efficiency.
When vital information is lost, such as an important email from a client that was accidentally deleted, you want to be sure you can get it back. A complete solution must take into account protecting the information and systems for restoring anything that is lost for any reason. Some industries are also required to protect and backup email that are subject to legislation such as Sarbanes-Oxley.
To take email to the next level, companies are now using their email systems as the one-stop location to receive all of their communications, whether it be email, fax or voicemail. Previously, this technology, called Unified Messaging, was outside the reach of smaller companies. Recent advances have made this a valid opportunity that any company can realize.
Benefits of using Bay Computing Group:
- Our Mobile Workforce approach that allows you to work from anywhere
- 24x7 anytime support thanks to our CARE System
- Total support available for one low cost with our Complete Care Plan
- Financing Options that provide the ability to spread out project costs
- Our "Exceptional Service Always" philosophy, which is backed by our Service Guarantee
- Our Team of highly trained certified experts to take all the stress away
- The assurance of knowing you are working with a proven company thanks to our Testimonials, Case Studies and References
- The opportunity to visit Hawaii on us for simply sharing the word