COMPLETE® Care provides total IT support and consulting at a fixed-fee cost by making Bay Computing your full-service IT department. Designed specifically for small to medium sized organizations, COMPLETE Care provides a worry-free IT solution for a predictable monthly cost.
COMPLETE Care Benefits
- Costs less than hiring our own IT staff
- Provides predictable, fixed-fee monthly pricing
- Offers unlimited service calls (depending on plan)
- Eliminates the difficulty of hiring and managing in-house IT staff
- Increases staff productivity by minimizing downtime
COMPLETE Care Options
COMPLETE Care plans include:
- Unlimited onsite support
- Unlimited help desk support
- 24/7 emergency support
- 24/7 network monitoring
- Assigned IT manager
- Ongoing strategic guidance
- Data backup management
- Security and patch management
- Email virus and spam protection
- Volume discounts on hardware and software purchases
COMPLETE Care Testimonials
We have found Bay Computing to be very professional. BCG has lived up to and surpassed all the expectations promised in the initial interview. Their proactive approach to networking identifies issues before they become problems. Issues are addressed in a timely manner. The network has been reliable and secure. We find the staff to be knowledgeable, courteous and helpful. Having Bay Computing manage our network allows us to focus on business. I would highly recommend Bay Computing to any company looking for managed services.
Global Star Travel Management
Bay Computing stood by us every step of the way and was able to make our business much more efficient. We also greatly appreciate the service that Bay Computing provides in general. The staff is very knowledgeable and you can always count on them whenever you have a question or an issue. Overall we are very pleased.
Reich and Walner Accounting