It is not a surprise that you have to do ERP selection and switch to new technologies, doing your own research, in the case when you represent mid-size or mid-size-to-large business. You should know the history of Great Plains Software and Navision partners over the last 10 years, if you are trying to stay with Microsoft technologies and try Microsoft Business Solutions products, such as Microsoft Great Plains, Microsoft Navision, Solomon, Axapta with integration to Microsoft CRM.
There has to be kept in mind that Great Plains Dynamic VAR of earlier 1990 was basically a mix of CPAs, received application consulting training. As the preferred method was on-site visit, these companies were concentrating on the local market. The sales techniques implemented by these companies were represented by cold calls with following hard pressuring sales.
There is segregation of duties within Microsoft business solution partners, as it is not transparent to the end customer. Another important aspect which has to be taken into consideration is being represented by the fact that regional Microsoft business solution partners are still deploying strong sales techniques, as they have strong sales force. As customization challenge is being subcontracted to nation-wide customization partners, consulting job is being subcontracted to independent consultants.
Pay attention to the fact that Microsoft business solution partners are playing a significant role in the whole process. Microsoft business solution partners have contributed to the rise of the Microsoft Company on the market. Also, pay attention to the fact that Microsoft business solution partners have helped in the process of products improvements, which have lead to a better "communication" between the company and customers.
Microsoft business solution partners are usually being represented by big companies, recognized on the market through the services they provide with and through their relationship with customers.
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